FingerDoor
This page helps you resolve questions, errors, and improvement requests while using FingerDoor. It is the official support channel for fast troubleshooting and smooth operation in live settings.
Support Help FAQ FingerDoor
FingerDoor Support focuses on keeping the service reliable in live classrooms, talks, workshops, and presentations.
In live environments, even small issues can interrupt the flow. We aim to provide guidance that is quick, clear, and actionable.
Before emailing support, try these quick checks:
Yes. Participants can join instantly with a 6-digit code without creating an account. This is designed to minimize friction in live settings.
Hosts need to log in to use the Question Library (save and reuse questions). Participants can join without logging in.
* Login uses username and password. Passwords are stored securely as hashes.
In the current version, host email may be optional. However, it can help for operational notices (security/policy/outages) or support responses.
Yes. After logging in, you can change your password in Account settings (if provided).
Password reset may not be available in the current version. Please keep your password in a safe place.
Account deletion may not be available in the current version. If needed, please contact Support.
FingerDoor Support currently operates primarily via email. We aim to respond within 1–2 business days.
* Your email may be processed to reply. We do not use your email for marketing mail.
Including the items below helps us respond faster and more accurately. Not all items are required.
FingerDoor continuously updates features and policies for stability and quality. Important changes will be announced through the Terms, Privacy Policy, or notices.
Support is not just a help desk—it’s a feedback channel to improve the service together. Feel free to share even small inconveniences.
Last updated: 2026-02-25